Who is responsible for damages to school-issued devices?

1. Review the District’s Technology Agreement

• All students and staff usually sign a Technology Usage Agreement at the start of the year.

• This outlines responsibilities, acceptable use, and consequences for damage or loss.

2. Understand the Level of Responsibility

• Responsibility may depend on:

  • Type of damage (accidental vs. intentional)

  • User's role (student, staff, administrator)

  • Repeated incidents or history of negligence

3. Determine If Insurance or Protection Plan Applies

• Some districts offer optional device insurance or technology protection plans.

• If coverage was purchased, repair or replacement may be covered partially or in full.

4. Check If a Fee or Fine Applies

• If uninsured, the district may assess:

  • Repair costs

  • Replacement fees

  • Administrative fines for mishandling or tampering

5. Report Damage Immediately

• Users must report any damage promptly to:

  • School administration

  • Technology Department

• Prompt reporting may prevent further issues and help determine fault fairly.

6. IT Department Assesses the Device

• The IT team will:

  • Evaluate the type and extent of damage

  • Decide if it’s covered under warranty, user responsibility, or a manufacturer defect

7. Follow Disciplinary or Reimbursement Process (If Needed)

• Repeated or intentional damage may result in:

  • Disciplinary action

  • Loss of device privileges

  • Financial restitution

8. Request a Loaner (If Available)

• While repairs are in progress, IT may issue a temporary replacement device, depending on availability and policy.