Steps to Identify Spam Emails

Created by Branden L. Willis, Modified on Thu, 10 Jul at 3:17 PM by Branden L. Willis

1. Check the Sender’s Email Address

  • Look closely at the domain name (e.g., @amaz0n.com vs. @amazon.com)

  • Be cautious of unfamiliar or misspelled email addresses pretending to be legitimate sources.

2. Look for Generic Greetings

  • Spam emails often use greetings like "Dear Customer" or "Dear User" instead of your real name.

3. Watch for Urgent or Threatening Language

  • Be suspicious of subject lines or messages that pressure you with phrases like “URGENT ACTION REQUIRED” or “Your account will be suspended.”

4. Check for Grammar and Spelling Errors

  • Legitimate companies usually proofread their communications. Frequent typos and awkward phrasing can signal spam.

5. Hover Over Links (Don’t Click!)

  • Hover your mouse over any links to see the actual URL.

  • If it looks suspicious, don’t click — especially if it doesn’t match the company’s legitimate website.

6. Be Cautious with Unexpected Attachments

  • Never open attachments you weren’t expecting, especially .exe, .zip, or .scr files — they can contain malware.

7. Examine the Content for Unusual Requests

  • Be wary of emails asking for sensitive information (passwords, Social Security numbers, bank details). Reputable companies won’t request this by email.

8. Verify with the Source

  • If the message claims to be from your bank, employer, or another known entity, contact them through official channels to confirm.

9. Check the Email Signature

  • Real emails usually include full contact information and company branding. Spam emails often lack this.

10. Use Spam Filters and Security Software

  • Ensure your email platform’s spam filters are enabled.

  • Install reputable antivirus or anti-phishing tools to add an extra layer of protection.

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